Privacy Policy
ByteNAP Networks LLC respects the privacy and security of its customers and users of its website. We have prepared this Privacy Policy to enable you to understand which personal identifying information of yours is collected, use and protect your information.
Privacy Policy
This Privacy Policy describes the policies and procedures of ByteNAP Networks LLC. and its affiliates (“ByteNAP Networks LLC”, “we”, “our” or “us”) on the collection, use and disclosure of your information, including any Personal Information (as below), on www.bytenap.com (the “Site”) and the services, features, content or applications we offer to users of our Site (collectively with the Site, the “Services”) This Privacy Policy, which is incorporated into and subject to the ByteNAP Networks LLC Terms of Service, does not apply to information our Subscribers or customers may collect about individuals when using our Site, our Services, or any other functionality, product, or service offered by ByteNAP Networks LLC.
What Does This Privacy Policy Cover?
This Privacy Policy covers the treatment of any information or set of information that identifies or that is used by or on behalf of ByteNAP Networks LLC to identify an individual, which may, in certain contexts, include information such as an identifiable individual’s first and last name; home address, billing address, or other physical address; email address (so we may contact you); a telephone number; social security number; or date of birth (collectively “Personal Information”) we gather through the Services. This Privacy Policy also covers our treatment of any Personal Information that our business partners share with us or that we share with our business partners. You can navigate the majority of the website without giving us any Personal Information about yourself. However, we may track the technical information (see “Information Collected Using Cookies” below) provided to us by your browsing the Site to improve the navigation, content and design of our Site.
What Information Do We Collect?
User Content and Account Information:
As part of your Account information, ByteNAP Networks LLC collects and stores information, including the full name, company name, billing address, email address, IP address, landing page, and referring URL, for all users upon registration and use of the Services. You acknowledge that this information may be personal to you, and by creating an Account on the Services and providing Personal Information to us, you allow us, our affiliates, our service providers and our contractors to identify you and, therefore, your use of the Services may not be anonymous.
ByteNAP Networks LLC may process or store your Personal Information outside the jurisdiction in which you reside and, if it does so, your Personal Information will be governed by the privacy laws of the jurisdiction in which it is processed or stored and government and law enforcement agencies of that jurisdiction may be able to access such Personal Information without your consent. Wherever we are required to transfer your Personal Information, regardless of where this occurs, we will strive to take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Please note that your submission of information or use of our Services will be deemed by us to signify explicit consent on your part to such transfer of information to any part of the world.
Email Communications:
Financial Information:
IP Address Information and Other Information Collected Automatically:
Our cookies do not, by themselves, contain Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are. We do not link cookie data to any Personal Information collected on our Site. We use cookie information, which does not identify individual users, to analyze trends, administer the website, track users’ movements and gather demographic information for aggregate use. No Personal Information is stored in cookies and we do not link collected data to Personal Information. ByteNAP Networks LLC also may use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Site and otherwise use the Services through the Internet.
ByteNAP Networks LLC also uses Google Analytics, an analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to collect non-identifying information, which may be transmitted to and stored by Google on servers in the United States. Google provides some additional privacy options described at www.google.com/policies/privacy/partners/ regarding Google Analytics cookies.
To support and enhance the Services, we may serve advertisements, and also allow third parties advertisements, through the Services. These advertisements are sometimes targeted and served to particular users. ByteNAP Networks LLC may partner with third parties to display advertisements targeted to visitors of the Services. To do so, ByteNAP Networks LLC stores a cookie for visitors for the purpose of displaying advertising.
Aggregate Information:
Children’s Privacy:
How, and With Whom, Is My Information Shared?
Summary of Information Sharing:
Except as described in this Privacy Policy, ByteNAP Networks LLC will never intentionally share, sell, or rent individual Personal Information with anyone without your permission or unless ordered by a court of law.
ByteNAP Networks LLC may share your information with contracted service providers if sharing your information is necessary to provide a Service you have requested, as part of a joint sales promotion or to pass sales leads to one of our distribution partners, or to keep you up-to-date on product announcements, software updates, special offers or other information. If your information is shared with third parties, we will strive to only provide the information they need to deliver the Service. We will aim to restrict these companies from using your information for any other purpose, and you may choose not to have your information given to such a third party.
ByteNAP Networks LLC’s employees and contracted service providers have been trained to handle such data properly and in accordance with our security protocols and strict standards of confidentiality. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences.
We will not otherwise use or disclose any of your Personal Information, except as described in this Privacy Policy, including, to the extent reasonably necessary: to correct technical problems and malfunctions and to technically process your information; to protect the security and integrity of our Site; to protect our rights and property and the rights and property of others; to take precautions against liability; to the extent required by law or to respond to judicial process; or to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety, or to effectuate the sale, merger, bankruptcy, or similar disposition of ByteNAP Networks LLC or its assets.
Public Information About Your Activity on the Services:
IP Address Information:
Information You Elect to Share:
Aggregate Information:
Email Communications with Us:
ByteNAP Networks LLC may send occasional promotional materials to you via email. We try to respect your time and attention by controlling the frequency of our mailings. Each email sent contains an easy way for you to cease receiving email from us. If you wish to do this, simply follow the instructions found at the end of any email. If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to [email protected]. Regardless, we reserve the right to contact you for informational or account-related purposes when we believe it is necessary.
Access to Payment Processor Information:
Information Shared with Our Service Providers:
Information Disclosed Pursuant to Business Transfers:
Information about our users, including Personal Information, may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this Privacy Policy.
Information Disclosed for Our Protection and the Protection of Others:
Information We Share With Your Consent:
Is Information About Me Secure?
ByteNAP Networks LLC is committed to protecting Personal Information. To do so we employ a variety of security technologies and measures intended to protect our information from unauthorized access, use, or disclosure. ByteNAP Networks LLC has a corporate policy in place that requires all personnel not to disclose Personal Information to any third party that is not entitled to have that information. If you have any questions about the security at our Site, you can send an email to [email protected]. Please note, however, that ByteNAP Networks LLC cannot fully eliminate security risks associated with the collection, disclosure and storage of your information and that mistakes and security breaches may occur. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.
What Information of Mine Can I Access?
How Can I Delete My Personal Information or Account?
Registered users shall have the ability to delete Personal Information related to their full name, company name, and identifiable billing information through their Accounts. Such deleted Personal Information will no longer be stored in ByteNAP Networks LLC’s databases, with the exception of: email address, network logs or cases where fraudulent or otherwise illegal activity has been deemed to have occurred as determined by law enforcement or ByteNAP Networks LLC, in which case such information may remain in ByteNAP Networks LLC Networks LLC’s database for the purposes of addressing any such fraudulent or otherwise illegal activity.
You may update or remove the information you provided to us by contacting us as described in the Section “What If I Have Questions or Concerns?” below or by emailing us at [email protected]. To protect your privacy and security, we may also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business for disaster recovery purposes. Where permitted by law, your ability to access and correct Personal Information will be limited where access and correction could: inhibit ByteNAP Networks LLC’s ability to comply with a legal or ethical obligation; inhibit ByteNAP Networks LLC’s ability to investigate, make or defend legal claims; result in disclosure of Personal Information about a third party; or result in breach of a contract or disclosure of trade secrets or other proprietary business information belonging to ByteNAP Networks LLC or a third party.
What Happens When There Are Changes to this Privacy Policy?
What If I Have Questions or Concerns?
Please note the name of the Site or other online resource to which you provided the information, as well as the nature of the information that you provided. We will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding our use of Personal Information about you. Except where required by law, ByteNAP Networks LLC cannot ensure a response to questions or comments regarding topics unrelated to this Privacy Policy or our privacy practices.
Effective Date
This Privacy Policy became effective on: October 26, 2023.
